If you're unhappy with a CMC's response to your complaint, get in touch with us.

  • Call us

    Our phones lines are open, with limited availability, between 8am and 5pm. It's possible that you may have to wait to speak to someone.  

    Please only call us at this time if you are facing severe ill-health or financial hardship.

    Call us

  • Send us an email

    To contact us about an existing case, send us an email quoting your case reference number. Please bear with us, it might take us a little longer to respond at the moment.

    Email us

  • Get in touch online

    To register a new complaint, use our online forms.

    Complain online